A great quote by Phil Jackson about teamwork.
*quite a long entry ahead. I'm sorry.
Wow, this is the last journal that we're ever going to write for this course. Crazy and so surreal at the same time. I guess time flies so fast when you're having fun (and when you're stressed out)?
I have honestly enjoyed this course even if it eats up most of my time (since we have a lot of things to do, things that need to be decided on and things to think about), but I feel like they're all worth it in the end. Right? I have learnt from the readings, from writing the journals, I've learnt a lot about myself and most importantly, I have discovered the value and importance of teamwork, which I know will be beneficial for me, for all of us in the near future. I talked about it last week of how blessed and lucky I am to be surrounded by smart, supportive and amazing teammates who just make everything easier. They never blame(d) me nor anyone else for anything, which is why I admire them a lot and I'm genuinely proud of them, of our team. (#sentimental. Haha!) On a serious note...
What I want to focus on in this journal is Clayton M. Christensen's reading on How Will You Measure Your Life? (I think that this is the best reading ever!)
This week has been blah. I don't know how else to explain it, but in three simple words- I felt sad. Sad and disappointed with myself as I've made a lot of mistakes in the past rollovers and in this one and who knows, maybe next week I'm going to make a mistake again. Probably not the same one (hopefully), but maybe another one that can affect our final rollover result. I am optimistic, but at the same time I need put my feet back to the ground and take in the bittersweet reality of life- that most things in life and in the simulation won't go the way that we want them to or even if you think that you're doing what you think is best, that it might end up as being the worst. The thing is my teammates constantly boost my spirit up and assure me that it's okay, don't be too hard on yourself, which I appreciate a lot, but I feel like I'm being unfair as I know that they're feeling the same way that I do and that they need that positive reinforcement too. I feel like I am and I'd like to think that I am investing and invested a lot of myself in this project (I know that most of us are) that is why I feel bad when something bad happens, when something goes wrong and with that said, it also makes me think twice as to whether I am really invested on this or not. I know I am, but my performance doesn't really translate to how much I feel committed in this team project. I'm sorry if this is all anecdotes, but this is leading up to my problem (promise)!
So the problem that I had this week (and in the past three weeks) is excess capacity and coming up with a good or even great solution to combat this issue. Again, I'd like to thank my teammates for helping me with this issue as I really can't do it alone. The next thing is that being too optimistic can have bad sides to it, one is that when you really want to do something (like what I did- I purchased too much capacity as I thought that it was great for our strategy at that time), I wasn't able to see past it since I really wanted to do it and I didn't see the negative consequences that it can bring us. What I learned though is that as mentioned above, even if you think that it's good for you and your team's strategy, it doesn't mean that it's the best thing to do. Think, rethink and rethink and rethink and you know the drill - rethink it over and over again. Weigh it, if there are more positives than negatives and vice versa.
I guess I can relate my problem to this week's reading in a way that I didn't create a good strategy in terms of decisions in operations. I should've envisioned everything at the beginning of the practice rollover so I know what direction I'd want to head to and centred and aligned my strategies with our team's goal and strategies.
"A company's strategy is determined by the types of initiatives that management invests in. If a company's resource allocation process is not managed masterfully, what emerges from it can be very different from what management intended. Because companies' decision-making systems are designed to steer investments to initiatives that offer the most tangible and immediate returns, companies short change investments in initiatives that are crucial to their long-term strategies." (Christensen, 2010) We invested a lot in the operations side of the simulation to ensure that the quality of our bikes are high, we invested in supplier relations to ensure that all the raw materials that we have are in good quality and are delivered on time and we invested a lot as well in inspection to ensure that the warranty claims are lower. Even if these things sound good investments, they all don't mean that they're worth it. Looking back, I wish I knew better, wish I've done better, wish I was able to see through my decisions and the impacts of them are and wish I know where the balance is in all of these huge investments. I'd be lying if I say that I'm not regretting any decisions that I've made in the past, but the truth is I am regretting it. If it was just ME and with no other people involved, I won't mind it at all, but it's because there are other people involved and moreover they're a team that I care about, then it's harder to make mistakes and fail. I know it's 20% of our grades, but the fact that I fail my teammates was the hardest part about it. At some point in the simulation, when we were experiencing cloud nine, we were able to get a return in our investments, but that obviously didn't last too long when we started getting huge amounts of closing inventory, but other than I have to say that it was such an amazing experience. It was such a great experience to be on top and to be in the bottom. Taught me a lot, taught me how to value winning and how to value losing. Either way, you always win.
"Allocation choices can make your life turn out to be very different from what you intended. Sometimes that's good: Opportunities that you never planned for emerge. But if you mis-invest your resources, the outcome can be bad." (Christensen, 2010) This best describes my decision that wasn't as successful as I thought that it could've been. I mis-invested and allocated our resources into something that was hard to get out of and the outcome was pretty bad, but the thing is as I mentioned, it was still a win, because I learnt a lot from those bad decisions. I have learnt to value the importance of making mistakes and losing. I mean, this is cliché, but it's not always about winning. It's about the journey and the experience that my team and I went through.
I kind of want to save my conclusion for the summative journal, but what I can put in now is I have enjoyed this course a lot, despite the stress and hard work that comes with it. I have learnt a lot about teamwork, about making mistakes, learning from failures and enjoying the journey more than the destination. I guess, I'm affected about the results, because I care a lot about it and the last thing that I want is to fail my teammates, but it's part of life I guess. Also, the simulation hasn't even ended yet, but I feel that we've already won.
To end my last journal, here's the quote from Christensen's reading: "Think about the metric by which your life will be judged, and make a resolution to live every day so that in the end, your life will be judged a success." (Christensen, 2010.)
Christensen, C. M. (2010). How will you measure your life? Harvard Business Review, 88(7/8), 46-51.