With week 7 coming to an end our team has seen relative success and are feeling good to be leading our market in shareholder value. I’m happy to say our team is getting on very well and are not afraid of committing time to sharing and discussing ideas for decisions, which I think is reflected in overall performance we have achieved so far. In the course of this we have learned a lot with the functioning of Mikes Bikes and how to operate it. However as I have come to cover the manuals and extra research on the internet, I wonder how it is that I can learn more and new things that will help our team to make better decisions?.
The weeks reading by Argyris on teaching smart people to learn raised some important points that I found interesting and relevant to my current situation. Firstly Argyris, (1991) explains that organizations are focused on solving problems and correcting mistakes based on the external environment and are inherently not focused on learning. He further explains that in order to learn people must focus also on internal attributions and improving their personal skills from learning through failure. I have come to experience the benefits of learning from failure as a rugby player my coach would take footage of my technique whilst kicking a goal, this helped immensely with my success rate after receiving feedback from my coach even though its not always pleasing. According to Argyris, (1991) most professionals rarely experience failure and therefore have never learned how to learn from failure. So when their single looped strategies go wrong they become defensive, screen out criticism and blame other people. If I was always successful at kicking I can see how it would be harder to accept feedback that was not positive and would be far less likely to accept other peoples advice.
The need for reflection is important to learn from past failures and mistakes. Heading into the next week I’ve learnt from the readings and reflection that I can continue to learn and contribute to our group not just externally to problem solving and the influence on decisions, but also learning and contributing through developing internal skills and behavior.
Argyris, C. (1991). Teaching smart people how to learn. Reflections, 4(2), 4—15.