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Articulation of problem –

This week had been relatively simple in terms of decision making. Profit is our one and only goal right now and this means our team must find places to cut costs to ensure we are making the most money we can. However, our SHV hasn’t increased the way I would have liked it to, and it has left me feeling frustrated more than anything.


Analysis of problem –

My frustration can be directly related to how our SHV behaved and this is because I am naturally a very competitive person and don’t enjoy being average in any type of competition I’m in. Although I am feeling this way, I need to make sure I stay positive when I’m with my team and this is to ensure my personal feelings don’t end up negatively affecting everyone else.


Formulation and testing of a tentative theory to explain the problem –

However, in order for our team to keep improving I need to understand that this is a learning experience more so than this is a competition. Schwartz, T. (2007) states “people take for granted what fuels their capacity to work -- their energy. Increasing that capacity is the best way to get more done faster and better. Time is a finite resource, but energy is different. It has four wellsprings -- the body, emotions, mind, and spirit”. My own frustrations have the potential to negatively impact all of my team’s energy and that is why I need to work hard to stay positive and realise I don’t have to be the best.


Action/deciding whether to act –

This week I will make sure to be positive and see any improvement in SHV as a win because I understand there are some teams with much less to be happy about.






Schwartz, T. (2007). Manage Your Energy, Not Your Time. Harvard Business Review, 85(10), 63–73. Retrieved from


  1. Hey Ethan,

    I am with you on the same problem, I would want our team's SHV to increase as well. It is nice to see how you are reflecting on your learning by being open-minded and looking at this from another approach. Indeed, at the end of the day, it is all a learning experience we could take for our future careers. A suggestion I would make is trying to go more indepth with your reflections. For example, you mention how the SHV hasn't increased how you would like it to, how much of an increase would be nice to you? 200%? 500%? However, lets hope the last few rollovers we can jack it up!!!

  2. Hey Ethan,

    Your journal was easy to follow when you were reflecting on your frustrations. I have to agree with Sabrina that you do need to go more in depth in order to give us an even better understanding of your issues as well as ways to solve them. Overall, this was a great read and goodluck for the final few rollovers!