It is our first week back from mid-semester break and all of our team mates are a little rusty. We didn’t perform in the previous turnover as well as we wanted, our main area of concern was product development where we couldn’t get our quality up, which was an essential element for the product path that we took to maximize sales. In panic, some of the team members became upset and worried and altered the relevant factors for the next turnover drastically.
As CEO, I was slightly disapproving and concerned, as the team members increased funding in particular areas by 300-400%, which I felt might have been over the top and create cash flow problems or reduce profit unnecessarily, however to avoid disagreements and let fate decide, I only altered the figures slightly and am hoping that fingers crossed we will come out of the next turnover alive and well.
Even if things don’t go according to plan in this next round, the outcome will deliver our team the ability to learn from our failure and mistakes, partaking in “double-loop” learning, rather than “single-loop”, which is learning from your success, something we have been doing up until this point in time (Argyris, 1992). The Argyris reading goes further to explain how people who succeed or are successful all the time have difficulty learning, and become defensive in order to remain in control, maximize success and suppress negative feelings, something called the “doom loop”, so maybe its not such a bad thing to be in second place in the simulation at this point in time.
Our team has used excuses to explain our discontent such as “the world we are in is too competitive” and “the program isn’t working in line with the instructions in the manual”. Synnott, 2013, points out that to maximize double-loop learning, it is important to reflect on ones behavior rather than blame other circumstances or people for mistakes made. As CEO, I will make sure in the next roll-over that we do not play the blame game, but rather reflect on our actions and perform a thorough analysis on how we can improve.
Argyris, C. (1991). Teaching smart people how to learn. Reflections, 4(2), 4—15
Synnott, M. (2013). Reflection and double loop learning: The case of HS2. Teaching Public Administration, 31(1), 124--134. doi:10.1177/0144739413479950