This week's result in Mikes Bikes was like falling off a bike. We have been riding this bike smoothly uphill and all in a sudden we fell. There has been some absence from different team members, including me in some of our weekly meetings. Even during the meeting, I can feel that not all of us is contributing equally to the subject. Sometimes it's not about the presences, its about the ones that are 'contributing', and a matter of being very focused on a particular issue, and thus in a way neglecting other issues. For instance, I was very much concern and concentrated on the amount we put in advertisement, I didn't really communicate with the manufacturing process. Our awareness was high but our product demand dropped significantly. This all comes down to the problem of communication and support for each other.
If i had to discuss my decision more precisely with my team members and taking extra attention on their decisions, I believe the result of the roll over would be much more different than what it is now. Even if I don't have much knowledge in their field of expertise, I can still raise concerns, or question their decisions, because I believe if someone guide me along my decisions I will gain more confidence and pride into what I contributed. Not that I mean to criticize another's decision, but ask question and make sure they know what they are doing. I would be much thankful if someone is there for me. Katz (1955) approached this issue of communication through human skill. It is about the development of human skill, of a person's own attitude, assumption and beliefs towards others and awareness of our owns. It's the development of these fundamental human skills to make usefulness of these feelings to promote an atmosphere of approval and security. To express without fear of censure and encourage the participation of all members. I am a sensible persons, and sometimes the things I said doesn't really reflect what I mean and usually people take them for granted, because I take into account of other people feeling. This is the lack of development of human skill is serious, I really need to stand up to the problem and express myself towards about the problem.
Like wise in return, I would hope my team member can provide this same kind of communication in return, to guide me and help me disregards of success or failure. It is about the interaction and the pride and joy you put into something we have all contributed in. In action to what I hope to develop, in the coming week I would express my opinion on the changes we should make. For example, letting our CEO to know that we are concerned of his absence, we would really like his support and presence. He really need to get involved with this assignment, and this is not just about being presence, even if he is lack of understanding for contribution, at least take concern of what other people is doing like what I have stated above as an act of support, but without being an interference to other people's work. And for my personal action and human skill development, If I was concerned of one of my team member's decision, I would first take into explore and discover any solution towards the problem and discuss my findings as stated in Katz (1955) this is a technical skill; with them rather than forcing my opinion without any knowledge onto their work. This is a sensible development of human skill, to create a supporting and bonding atmosphere. By taking these actions, I believe regardless of the result of rollovers, this learning experience is significant.
Katz, R. L. (1955). Skills of an effective administrator.Harvard Business Review, 33(1), 33--42.