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MGMT 300 – Learning Journal Week 07                                     Scott Wong- 2651050

Importance of Learning from Failure


Week 7 has now passed and I have to say that this course becomes more enjoyable as I progress, with my team, through the roll overs for Mike’s Bikes. My teammates are very hard working and are fun to work with. Our rollovers for Mike’s Bikes have been an overall success and we have learnt quite a lot in order to get to the steady point we are at now. However we are not doing as well as other companies and I am left with questions such as how did we learn new things? And exactly how do we get to the point of being successful and more confident in regards to making decisions for Mike’s Bikes? According to Argyris (1991) many organisations are not focused on learning but only focus on solving problems externally therefore primarily concentrating on correcting mistakes based on the external environment. People must also focus on internal attributions and consider improving their own skills through learning from failure in order to reach their full potential (Argyris, 1991).

Argyris (1991) explains that people who have rarely experienced failure usually are closed off to other opinions and often get frustrated when they are critiqued therefore it is impossible for them to learn new things in regards to changing their own opinion and their way of doing things. The importance of failure is also demonstrated through the use of Daudelin’s processes because failure acts as the catalyst which drives the identification of a problem therefore it is the starting point for reflection (Daudelin, 1996). The ability of reflection allows us to learn (Daudelin, 1996) as I remember as a basketball player I constantly had to miss shots and in order learn how to improve my technique. If I didn’t fail I can see how I would become more arrogant and less likely to listen to other people’s advice on how to improve.    

From this week I can say that failure is almost necessary and definitely beneficial because it causes a person to reflect (Daudelin, 1996) and therefore learn from their mistakes as my group for Mike’s Bikes can adopt to the external business environment (the competition) but also reflect on our own skills and decisions to improve as a team internally which is necessary for success (Argyris, 1991). I now understand what it takes to truly succeed and that failure isn’t as bad as most people perceive it to be, as I now appreciate failure as a chance to learn new skill and knowledge so that I can not only help my team in Mike’s Bikes but also improve other areas of my education.  



Argyris, C. (1991). Teaching smart people how to learn. Reflections, 4(2), 4—15.

Daudelin, M. W. (1996). Learning from experience through reflection. Organizational Dynamics, 24(3), 36--48



  1. A really interesting and informative read. The reflection is structured well and follows Daudelin's steps for effective reflection. Your use of the theory is presented in a way that shows you have an understanding of the content and helps to contextualise it for readings such as myself. You are clearly entering into higher level's of blooms taxonomy.

    The questions you raise throughout the reflection are questions that I too have found myself pondering, in regards to different ways we can improve as a team internally to become increasingly successful. Some other questions that can be raised, is how can the team avoid the pitfalls of our competitors? What caused them perform poorly in the last rollover? Interesting areas for discussion this week.

    All in all a really good reflection, highlighting the key concepts from the readings and questions for the week ahead.


  2. Hi Scott,

    Firstly I'd like to say I found your journal very interesting and am glad to hear your team is doing well. I thought the journal was well written and conveyed you have a good understanding of the weeks readings. The way the theory was presented and incorporated into your personal journal made it very effective a clear to understand. Further from this you were able to apply the weeks readings very effectively to your personal experiences and teams situation. Personally I liked your example of being a basketball player and learning to learn from failure and can relate to this very well. 

    I like how you raise questions such as how to learn more? As coming into the later stages I have found myself too thinking of these types of questions.

    Overall I thought this was a very good journal that follows Daudelin's process for reflection very well.

    Good luck for the remainder of the semester.